Terms and Conditions – hi777 Pakistan Gaming Platform

1Acceptance of Terms

By accessing or using hi777 — whether through the website at hi777.plus, the mobile app, or any related service — you confirm that you have read these Terms and Conditions in full, that you understand them, and that you agree to be bound by them. These terms apply to every interaction with the platform, including browsing, registering an account, making a deposit, placing a bet, claiming a bonus, and requesting a withdrawal.

If you are using hi777 on behalf of someone else, or if you allow another person to use your account, you remain fully responsible for ensuring compliance with these terms. Accounts are personal and non-transferable. Sharing your login details with another person is a breach of these terms.

These terms are written in English. In the event of any confusion about meaning or intent, the English-language version of these terms is the authoritative version.

2Eligibility

To register and use hi777, you must meet the following requirements at all times:

• You must be at least 18 years of age. hi777 is strictly an adult platform and does not permit use by persons under 18 under any circumstances.
• You must be accessing the platform voluntarily and on your own behalf. Registering on behalf of a third party is not permitted.
• You must not be subject to any self-exclusion agreement that would prohibit you from using gaming platforms.
• You must have the legal capacity to enter into a binding agreement and to make financial transactions.
• Your account must not previously have been closed by hi777 for breach of these terms.

hi777 reserves the right to request proof of age or identity at any time. If satisfactory proof is not provided, your account may be suspended and any pending withdrawals placed on hold until the matter is resolved.

3Account Registration & Verification

Each player may hold only one account on hi777. Creating multiple accounts — whether under the same name, different names, different email addresses, or using another person's identity — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate, complete and current information. This includes your full name as it appears on your CNIC, a valid email address, your date of birth, and accurate contact details. Providing false information during registration is a breach of these terms.

Account verification is required before withdrawals can be processed. The verification process involves confirming your identity using your CNIC or equivalent government-issued identification. Verification is a one-time process, though hi777 may request updated documentation if circumstances change. Once verified, your withdrawal details are linked to your confirmed identity and cannot be redirected to third-party accounts.

• One account per person — duplicate accounts will be closed without notice.
• You are responsible for keeping your login credentials secure and confidential.
• If you suspect unauthorised access to your account, contact support immediately.
• hi777 will never ask for your password via email, chat or any external channel.
• Account details such as registered email and payment methods can only be changed after re-verification.

4Deposits & PKR Payments

All deposits on hi777 are processed in Pakistani Rupees (PKR). No currency conversion is applied. Supported deposit methods include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets where available. The availability of specific methods may vary and is subject to change.

Deposits are credited to your account promptly upon confirmation from the payment provider. hi777 does not control the processing times of third-party payment services. If a deposit is not reflected in your account within the expected timeframe, contact support with your transaction reference number.

• Minimum deposit amounts vary by payment method and are displayed at the time of transaction.
• You may only deposit funds from payment accounts that are registered in your own name.
• Deposits made from third-party accounts will be returned and your account may be reviewed.
• hi777 does not charge fees on deposits from the platform side; payment providers may apply their own fees.
• Deposits made in error cannot be reversed once the funds have been credited to your gaming account.

5Withdrawals

Withdrawals can be requested at any time provided your account is verified, your balance meets the minimum withdrawal threshold for your chosen method, and there are no active bonus wagering requirements attached to your balance. Withdrawal requests are processed in PKR with no conversion fees applied by hi777.

Typical processing times are as follows: JazzCash and Easypaisa withdrawals complete within 10 to 20 minutes in most cases. Raast and bank transfer withdrawals typically complete within 1 to 4 hours, though in some cases this may extend to one business day depending on your bank. Card withdrawals follow the standard processing timeline of the card issuer.

• Withdrawals are processed only to accounts registered in your own verified name.
• Minimum and maximum withdrawal limits vary by method and VIP tier — higher tiers have higher daily limits.
• hi777 does not charge withdrawal fees from the platform side.
• Withdrawals may be delayed if additional verification is required for security reasons.
• Any withdrawal request placed during scheduled maintenance will be queued and processed upon resumption.
• hi777 reserves the right to request supporting documentation for withdrawals above certain thresholds.

6Bonuses & Promotions

hi777 offers bonuses and promotional offers to both new and existing players from time to time. Each offer has its own specific terms, including minimum deposit requirements, wagering requirements, eligible games, time limits and maximum withdrawal amounts derived from bonus winnings. These terms are displayed at the point of offer and must be read before claiming.

General bonus conditions that apply across all offers unless otherwise stated:

• Bonuses are for personal use only and cannot be transferred between accounts.
• Only one bonus may be active at a time unless explicitly stated otherwise in the promotion terms.
• Wagering requirements must be met in full before any withdrawal of bonus-derived funds is permitted.
• Attempting to withdraw before meeting wagering requirements will result in the bonus and associated winnings being forfeited.
• hi777 reserves the right to withdraw a bonus offer at any time if it believes it is being exploited or that the player does not meet the eligibility criteria.
• Players who open accounts solely to claim bonuses without genuine play intent may have their bonuses cancelled and accounts reviewed.
• Free spins and other non-deposit bonuses are subject to the same wagering conditions as deposit bonuses unless otherwise specified.

7Sports Betting Rules

hi777 offers sports betting across a range of markets including cricket, football, Esports and other international sports. Cricket coverage includes Pakistan Super League (PSL), T20 internationals, ODIs, Test matches and other bilateral series. All bets are subject to the specific rules of the relevant sport and market as displayed on the platform at the time of placing the bet.

• Bets can be placed pre-match or in-play where live betting is available. In-play odds update in real time and bets are accepted subject to system confirmation.
• A bet is only confirmed once you receive an on-screen confirmation with a bet reference number. Do not assume a bet has been placed until you receive this confirmation.
• hi777 reserves the right to void any bet placed on an event where the outcome was already known at the time the bet was placed (commonly referred to as "courtsiding" or informed betting).
• Maximum stake limits apply and vary by market and event. These are displayed in the bet slip.
• In the event of an obvious pricing error, hi777 reserves the right to void bets placed at the erroneous price.
• Results are settled using official scores from the relevant governing body. For PSL and international cricket, the Pakistan Cricket Board (PCB) official result is used.
• If a match is abandoned or postponed, bets will be settled according to the specific rules of the market as displayed on the platform.
• Accumulator bets are available on selected markets. If one leg is voided, the accumulator is recalculated without that leg.

8Slot Games & Live Casino

Slot games and live casino titles on hi777 are provided by third-party game studios and providers. Each game operates according to its own rules, Return to Player (RTP) percentage and paytable, which are accessible within the game interface. hi777 does not alter the outcome of any game — all results are determined by the game provider's certified Random Number Generator (RNG) or, in the case of live casino, by the physical outcome of the game in the studio.

• Minimum and maximum bet amounts per game are set by the provider and displayed in the game interface.
• In the event of a game disconnection during a round, the round will be completed and settled based on the last recorded state of the game. Contact support with the game name and approximate time if you believe a round was not settled correctly.
• Winnings from games are credited to your account balance immediately upon settlement.
• hi777 is not liable for any losses resulting from a game malfunction that occurs on the provider's side. In cases of confirmed malfunction, affected bets will be voided and stakes refunded.
• Some games may be restricted based on active bonuses. Eligible games for bonus wagering are specified in the relevant promotion terms.

9VIP Programme

The hi777 VIP programme operates across five tiers: Bronze, Silver, Gold, Platinum and Diamond. Tier progression is based on your activity level on the platform and is reviewed regularly. Moving up tiers brings higher daily withdrawal limits, priority processing on cashouts, increased bonus values and, at Platinum and Diamond level, a dedicated account manager.

• Tier status is reviewed periodically. Insufficient activity may result in a tier reduction.
• VIP benefits are personal and cannot be transferred to another account.
• hi777 reserves the right to modify the structure of the VIP programme, including tier thresholds and benefits, with reasonable notice to affected players.
• Diamond tier members have access to a dedicated account manager for withdrawal scheduling and account queries. This service is provided during agreed hours and is not a 24/7 personal service.
• Any abuse of VIP benefits — including coordinated play designed to exploit tier-specific limits — will result in VIP status being revoked.

10Responsible Gaming

hi777 is committed to providing tools that help players manage their gaming activity. These tools are available to all registered players from within the account settings and take effect immediately once set. We strongly encourage all players to use them proactively, not reactively.

• Deposit limits — you can set a cap on how much you deposit per day, week or month. Once set, a limit can only be reduced immediately; increasing a limit takes effect after a 24-hour cooling-off period.
• Session time reminders — the platform will prompt you when you have been actively playing for a duration you specify.
• Self-exclusion — you can pause your account for a set period (24 hours, 7 days, 30 days or longer) or request permanent closure. During self-exclusion, you will not be able to log in, deposit or place bets. Bonuses and marketing communications will be suspended.
• Reality checks — periodic on-screen reminders of how long you have been playing and your net session result.

Gaming should be entertainment. If it stops being that — if it causes financial stress, affects your relationships, or feels compulsive — please use the self-exclusion tool and seek support. hi777 will not attempt to re-engage players who have self-excluded.

11Prohibited Conduct

The following actions are strictly prohibited on hi777. Engaging in any of them will result in immediate account suspension and may result in permanent closure, forfeiture of balance and referral to relevant authorities where appropriate:

• Registering more than one account, or registering an account using another person's identity or payment details.
• Using automated software, bots, scripts or any other mechanism to interact with the platform in a non-human manner.
• Exploiting software bugs, pricing errors or system vulnerabilities for financial gain. Any gains from such exploitation will be reversed.
• Colluding with other players to manipulate game outcomes, bonus claims or betting markets.
• Attempting to launder funds through the platform — depositing funds and withdrawing them without genuine play is a recognised pattern hi777 monitors for actively.
• Providing false information during registration or verification.
• Accessing the platform from a jurisdiction where you have reason to believe access is not permitted.
• Threatening, abusing or harassing members of the support team or other players through any channel.

12Account Suspension & Closure

hi777 reserves the right to suspend or close any account at any time if there is reason to believe that these terms have been breached, that the account is being used for prohibited activities, or that the integrity of the platform is at risk. In cases of suspected fraud or money laundering, accounts will be suspended pending investigation and funds may be held during that process.

Where an account is closed due to a breach of terms, any balance associated with bonus funds or winnings derived from prohibited conduct will be forfeited. Balances representing genuine deposits that were not involved in the breach will be returned following the conclusion of any investigation, subject to verification requirements.

Players may close their own accounts at any time by contacting the support team. If you close your account voluntarily with an active balance, that balance will be returned via your verified withdrawal method after standard processing.

13Limitation of Liability

hi777 provides the platform on an "as available" basis. While we work to maintain consistent uptime and performance — particularly during high-traffic events such as PSL finals — we cannot guarantee uninterrupted access. Planned maintenance windows will be communicated in advance where possible.

• hi777 is not liable for losses resulting from internet connectivity issues on your side, device failures, or third-party payment delays.
• hi777 is not liable for any indirect, consequential or incidental losses arising from use of the platform.
• In the event of a confirmed platform error that results in incorrect odds, payouts or game results, hi777's liability is limited to the return of the relevant stake.
• hi777 does not guarantee that all games and betting markets will be available at all times.

Nothing in this section limits hi777's responsibility for matters that cannot be excluded by applicable law, or for its own gross negligence or wilful misconduct.

14Privacy & Data

The collection, use and storage of your personal data is governed by the hi777 Privacy Policy. By registering an account, you consent to the processing of your data as described in that policy. Key points include:

• Your personal data is used to operate your account, process transactions, verify your identity and communicate with you about your account.
• hi777 does not sell your personal data to third parties.
• Payment data is handled by our payment processing partners under their own data protection obligations.
• You have the right to request access to the data hi777 holds about you by contacting the support team.

For full details, please review the Privacy Policy.

15Changes to These Terms

hi777 may update these Terms and Conditions from time to time. Where changes are material — meaning they significantly affect your rights or obligations as a player — we will notify registered players via email or an in-platform notification before the changes take effect. Continuing to use the platform after the effective date of any changes constitutes acceptance of the updated terms.

If you do not agree with a change to these terms, you should stop using the platform and contact support to close your account. Any balance at the time of closure will be returned via your verified withdrawal method.

Minor changes such as clarifications of existing language, correction of typographical errors or updates to reflect current payment methods may be made without specific notification but will be reflected in the "last updated" date at the top of this page.

16Contact & Queries

If you have any questions about these Terms and Conditions, or if something here is unclear, please reach out to the support team before creating an account or making a deposit. Our team is available 24/7 via live chat on the platform.

You can also reach us via email at [email protected] — please note that email responses may take longer than live chat during peak periods such as PSL match days.

For queries specifically about responsible gaming tools, self-exclusion, or account closures related to gaming concerns, please visit the Responsible Gaming page for dedicated guidance and contact options.